Return and Exchange Policy

Faulty, Damaged Products, or Incorrect Orders

If you receive a damaged or defective product, or if the item delivered is different from what you ordered, you are eligible for a refund or exchange.

For returns, we will refund:

• The full purchase price
• Shipping costs (for the original order)
• Return shipping costs (if a receipt is provided), or we will arrange a free pickup.

For exchanges, we will:

• Send a replacement product at no additional cost
• Cover return shipping costs (if a receipt is provided), or we will arrange a free pickup.

To request a Refund or Exchange of our products, please contact us at [email protected], or reach us on our WhatsApp at  +62-851-0350-5055.